Stripe is a widely used online payment platform known for its flexibility, ease of setup, and support for secure credit and debit card transactions. It’s used by businesses around the world to accept payments online quickly and reliably.

Stripe integration in PracSuite can be used to:

Transaction fees are applicable for transactions processed via Stripe and will be passed on to you by Stripe. Note that Stripe integration is an alternative to Tyro Health Online for Australian users, though note that Tyro offers lower transaction fees for Australian users than Stripe.

To enable online payments in PracSuite, you will need to:

Go to Settings > Integrations > Stripe.

Enable the integration and select Add to begin connecting PracSuite with a new Stripe account.

Select Continue to proceed to Stripe.

You'll be directed to Stripe to log in with your existing Stripe account. If you don't have a Stripe account, you can also sign up here.

Follow the prompts on the Stripe website to complete the process.

Once you have successfully connected Stripe, you will be returned to PracSuite to complete the rest of the process.

You will need to select which business this Stripe account should be used for.

If you have multiple Stripe accounts to connect with PracSuite, you can repeat the steps above.

In PracSuite accounts where both Tyro Health Online and Stripe are connected, you can confirm which integration is being used for online payments in Settings > Businesses and scroll to the Invoice Payment options section shown below.

This completes the process of connecting PracSuite with Stripe.

Once Stripe has been connected with PracSuite, you will be able to process a payment via Stripe from the invoice screen.

Type in an amount to the Stripe payment field or select the quick pay icon to pay the invoice balance via Stripe.

If a patient does not have any payment methods saved in Stripe, you will need to enter these details.

Select Securely save card details via Stripe if you wish to save this card for future use.

If a patient's card has been saved, it will appear in the Stripe payment pop-up. You can choose to process the payment with the existing saved card or to pay with a new card.

The Stripe payment reference will be displayed on successful payment. You can click the reference to via the payment in Stripe.

Stripe payment references can also be found in the info tooltip on the Payments tab of patient and payer files.

If you need to process a refund for a Stripe payment, you will need to click the Stripe reference and refund the payment directly in Stripe.

Click through to the articles below to learn how to configure online booking and online invoice payment features using Stripe integration.