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How are PracSuite Payments Synced to Xero?
How are PracSuite Payments Synced to Xero?

Understanding how PracSuite payments appear in Xero

Updated over a year ago

The Xero integration within PracSuite is designed to summarise payments entered into PracSuite intelligently and to sync these summary values to Xero.

Within Xero, PracSuite will create an invoice per payment method per day. For example, if you have synced the date '15/01/2022' and on that day you received payments via Cash, EFTPOS and Bank Transfer, you would see the following invoices in Xero.

The Number displayed in Xero represents the date synced, along with the final number which represents the payment method.

Each invoice represents the total amount received via that payment method on that day. Within that invoice, you will find payments, which are used by Xero's reconciliation process to balanced against your imported bank statements.

Depending on the payment method and your integration settings in PracSuite, the breakdown of these payments within each invoice can vary.

For example, if you were syncing EFTPOS payments for a single business, there would only be a single payment within the 'EFTPOS' invoice in Xero. Alternatively, if you were syncing data for multiple businesses this would appear as a single EFTPOS invoice but with a separate payment per business. In this case, each payment will include more information in the description so the payment can be identified.

As another example, when syncing Health Fund payments, these can be consolidated or uploaded separately based on whether the payment was entered manually or using Tyro Health Online or Tyro Health EFTPOS.

You can also choose whether to:

  • Include Gift Card Payments
    This determines if payments made under the 'Gift Card' method are uploaded to Xero.

  • Consolidate Credit Card Payments
    This determines if 'Credit Card' payments should be uploaded as a single total, or with separate totals for 'Visa' and 'Mastercard' etc.

  • Consolidate Health Fund Payments
    This determines if 'Health Fund' payments should be uploaded as a single total, or uploaded separately based on whether the payment was entered manually or using Tyro Health Online or Tyro Health EFTPOS.



How PracSuite payment methods are synced to Xero:

Cash

Cash payments upload as a single amount, and payments will only be separated when you have multiple unconsolidated businesses being synced.

EFTPOS

EFTPOS payments upload as a single amount, and payments will only be separated when you have multiple unconsolidated businesses being synced.

Credit Card

Credit Card payments can be uploaded as a single consolidated amount or separated for card payments made via Tyro Health EFTPOS, Tyro Health Online or manually, depending on your consolidation setting.

This will be separated further if you have multiple uncolidated businesses being synced.

Health Fund

Health Fund payments can be uploaded as a single consolidated amount or separated for payments made via Tyro Health EFTPOS, Tyro Health Online or manually, depending on your consolidation setting.

This will be separated further if you have multiple unconsolidated businesses being synced.

As an exception, Tyro Health EFTPOS payments received by HCF claims will be uploaded as individual payments per provider as this is how they appear on bank statements.

Medicare

Medicare payments will be automatically separated per provider to best match how payments appear on bank statements.

DVA

Medicare payments will be automatically separated per provider to best match how payments appear on bank statements.

Bank Transfers

Bank Transfer payments will be separated per bank transfer, with a description containing the payer and remittance information for reconciliation purposes.

Cheques

Cheque payments will be separated per cheque, with a description containing the cheque number and drawer information for reconciliation purposes.


A Note on Refunds

Refunds are not considered when syncing to Xero. Refunding a payment will not change the invoice amount or payment amounts uploaded to Xero, and if further adjustment is needed for refund handling, this will need to be completed manually in Xero.

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