Surcharge rates are configured directly in your Tyro Health EFTPOS settings. For further details on how to do this, please click here to visit the Tyro Health knowledge base.

When the Tyro EFTPOS terminal applies the surcharge to a card payment, it will automatically be added as a separate item code on the invoice in PracSuite. If you don't already have a surcharge item code, one will be created to record this amount.

You can nominate your preferred surcharge item code in Settings > Integrations > Tyro Health EFTPOS.

Your invoice will automatically list the surcharge item as a separate item.

Regarding billing reports, we recommend placing the surcharge item in a different item schedule compared to the services that impact practitioner wages. You can select this on the item code you create for the surcharge.

When running the Billing report grouped by schedule, you will see the surcharge item separated from the other billing totals that factor into practitioner wages.