End of Day Reconciliation
The primary report used for end of day process is the Reconciliation Report, which summarises daily payments received by payment method. Additional options are available to group these results by Date and Business.
Finding Discrepancies
The best report to run when encountering discrepancies in the reconciliation process is the Payments Report, searching by Payment Date. This will list all payments added to PracSuite within the selected date, which will match the totals displayed on the Reconciliation report.
There are no easy ways to identify discrepancies, but these are some good places to start:
Have all invoices and items raised for the day also been paid off?
Compare the receipt printouts from your payment/health fund claiming terminal. Ensure all health fund benefit and gap payment amounts have been entered into PracSuite correctly.
Ensure all payments collected via your terminal have been entered correctly.
Have all refunds that have been processed on the day been recorded in PracSuite?
Once you have identified the invoices/items that are incorrect, you will need to Edit the invoice and correct your mistake.
Practitioner Wages
The Billing Report summarises items billed and items paid in a date range, with options to group the items by business, practitioner, schedule and fee category.
Practitioner Wages Based on Items Billed In a Date Range
Select Items Billed in Range and then use the Item Date filter.
Practitioner Wages Based on Items Paid In a Date Range
Select Items Paid in Range and use the Payment Allocation Date filter.
