There are two ways you can add an account Credit in PracSuite:

  1. Overpayment on an Invoice

  2. Selecting the Payment button

Overpayment on an Invoice

When processing an invoice, type in the payment amount into one of the payment method fields, that is greater than the invoice total.

Click Add Payment and an alert will appear to confirm adding the overpayment.

Selecting the Payment button on a Patient File

Open the Patient File and click the Payment button.

Enter the credit amount into the appropriate payment field and select Add Payment. The overpayment alert will appear to confirm adding the credit.

Note: If the patient has an outstanding invoice you have the option to Auto Allocate, Manually Allocate or leave Unallocated the payment.

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