Sometimes within a patient file you may need to write-off an outstanding invoice that is never going to be paid.

To Write-Off an Outstanding Invoice open the Patient File > Invoices.

Click Invoices.

Click onto the Invoice number that you need to write-off.

Click Edit.

Click Write-Off.

If you are writing-off the full amount, click the icon with the dollar sign in the hand, otherwise type into the Write-Off field the amount to write-off.

Type in a Reason for Write-Off.

Click Confirm.

Click Save.