QBE integration allows practices using PracSuite to submit claims from the invoice screen via the Tyro Health Online integration for patients with accepted Compulsory Third Party (CTP) and Workers Compensation insurance claims. Once claims are approved by QBE, invoices in PracSuite will automatically be paid off.
Before submitting QBE claims via PracSuite, you will need to ensure that this type of claiming has been enabled for all relevant providers within your Tyro Health Online account. Click here for further instructions.
Enabling QBE Integration
Go to Settings > Integration > Tyro Health Online and ensure that QBE is enabled for all API keys that require QBE claiming.
Go to Settings > Billing > Item Codes and ensure that the QBE Claiming Option is enabled on all relevant Item Codes. Only enter an Override Code if the Item Code field does not already contain the Item Code that needs to be sent to QBE for this service.
Submitting QBE Claims
To submit QBE Claims, the patient account that you're billing against must have a QBE claim/approval number recorded, which can be added via the Accounts tab of the patient file. These values will be sent to Tyro Health Online when submitting the claim.
Provided the above steps have all been completed, you will see the QBE Claiming option on the invoice screen.
If both the Tyro Health Online and Tyro integrations are enabled, this option will be found in the Tyro Health Online claim menu.
You will then be stepped through the Tyro Health Online process of submitting the claim.
Once QBE has processed the claim, the approved or declined response will automatically be sent to PracSuite. If approved, the invoice in PracSuite will automatically be paid off with a bank transfer payment.
All QBE claims submitted via the integration will be recorded in the Tyro Health Online tab of the patient file and on the Tyro Health Online report.