DVA claiming is an extension of the regular invoicing process in PracSuite. After adding DVA items to your invoice, select the DVA button to start the claiming process.
If you do not see the DVA button, ensure that the DVA claim option has been enabled on the item code you're invoicing.
White Card Holder Condition Treated/Disability Description
If the patient is a DVA white card holder, you must enter a 'disability description' when claiming. The reason can be stored in PracSuite and automatically passed through to Tyro Online when claiming.
A patient's DVA card type is stored on the Medicare/DVA tab of the patient file.
To store the condition/disability in PracSuite, go to the Accounts tab of the patient file.
After selecting the appropriate account, scroll down to the Print on Accounts section.
Record the condition being treated in the 'injury' field.
If you do not record this in PracSuite, you will be asked to enter this in the Tyro Health Online popup.
After selecting the DVA button, the DVA Card details stored in the Medicare/DVA tab of the patient file, along with the referral and condition/disability info, will automatically be passed to Tyro Health Online.
You can confirm these details in the Tyro Health Online popup.
After confirming the claim details, click Submit to finalise the process.
DVA claims submitted via Tyro Health Online are generally paid within 48 hours of submission. Once paid, the invoice will automatically be paid off in PracSuite.