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Form Link Expiry Time Frames

Updated over 3 weeks ago

For security purposes, Form Links expire after a set amount of time. This time frame varies depending on the way the link was sent or generated.

  • Form links expire 60 days after they're generated.

  • When including a form link in an SMS message, a short link is generated to preserve characters. Form SMS short links expire after 14 days

  • When manually generating a code or scanning a QR code, the form will expire after 1 hour

Sending the same Form to the patient again will reset the expiry time frame.

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