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Enabling PracSuite AI

Unlock the efficiency of PracSuite AI, where your dictations and patient conversations are instantly converted into accurate clinical notes and letters. Our automation streamlines documentation, reducing admin time and allowing you to focus on patient care. Whether it’s comprehensive notes or letters, PracSuite AI ensures precision, saving you time on paperwork so you can spend more time with patients and on yourself.

Free Trial

All practitioners using PracSuite are eligible for a 30-day free trial of PracSuite AI features. Enable the free trial in Settings > PracSuite Account > AI.

Pricing

PracSuite AI is an optional add-on priced at $48 ex GST per month per full-time practitioner and $28 ex GST per month per part-time practitioner, in addition to existing PracSuite subscription fees. This add-on includes the following features:

  • AI clinical notes

  • AI-generated letters

  • Voice-to-text clinical transcription

  • Patient conversation transcription

  • User-generated AI templates

  • User-generated AI letter templates

  • Organisation-wide shared templates

  • Unlimited individual practitioner sessions

  • Professional Support

Terms and conditions for PracSuite AI can be found here.

Enabling Practitioner AI Features

PracSuite AI features can be enabled in Settings > PracSuite Account > AI.

Start with enabling PracSuite AI at the top of the page.

Further down the page, you'll see a list of all practitioners that are currently active in your PracSuite subscription. You can choose which practitioners you would like to subscribe to the PracSuite AI features for.

After enabling PracSuite AI for the desired practitioners, select Save to finalise your changes.

These practitioners will now be able to use PracSuite AI features. They may need to log out and back in to see the new tools.

General AI Settings

Along with enabling the AI features per practitioner, two general settings control how long dictation and conversation transcriptions are kept for all practitioners: Store dictation transcripts and Store conversation transcripts. Each can be set to Never, 1 day, 7 days, 30 days, 60 days, 90 days, or Always.

When set to Never, only the AI-generated clinical note is saved, not the underlying transcript. If you reduce the retention period or switch to Never, you'll be asked to confirm the change, since any transcripts outside the new window are scheduled for deletion and this can't be undone. See Viewing PracSuite AI Transcripts for how retention affects transcripts you've already recorded.

Two optional settings in Settings > PracSuite Account > AI let you record on the patient file whether a patient has consented to PracSuite AI:

  • Enable AI Recording Consent field on patient file for recording and transcribing their conversations.

  • Enable AI Documentation Consent field on patient file for using AI to create their clinical notes and letters.

Tick the ones you want to use and select Save. These settings apply to your whole PracSuite subscription.

Once a consent field is turned on, each patient's file shows it as Accepted, Declined or Not set, with the date. If consent was recorded from a patient form, the form and any attachment are linked there too.

Here is where the consent status appears as you work:

  • AI clinical notes. The consent step shows the patient's consent status. If consent hasn't been recorded, use the button beside it (the patient's name followed by Consents) to record it. This doesn't stop you from continuing.

  • AI letters. The past notes screen shows the patient's AI documentation consent status.

  • Conversation recording consent screen. If Display consent screen to record a patient conversation is on in your individual AI settings, the screen is skipped when AI Recording Consent is turned on and the patient has already accepted.

You can also collect consent from patients through a form. See Creating Form Templates.

Customising Individual Practitioner AI Settings

Each practitioner has their own PracSuite AI settings, separate from the practice-wide settings in Settings > PracSuite Account > AI. To open them, click your name in the top right corner of PracSuite to open the user menu and select Settings (the button with the AI icon). This only appears for practitioners who have PracSuite AI enabled.

The following settings can be customised:

Profession Description

Add your profession to provide the AI with context for your transcriptions and clinical notes. If no profession is entered, the default will be 'Health Professional'.

AI Model

Choose between Legacy and New. This is set for your own login only. It is not available in Settings > PracSuite Account > AI, and changing it does not affect other practitioners.

Other Preferences

Display transcription output for dictation

Controls whether dictation transcripts are displayed or collapsed by default.

Display transcription output for conversation

Controls whether conversation transcripts are displayed or collapsed by default.

Display consent screen to record a patient conversation

Controls whether a prompt is displayed requesting consent before every conversation recording.

Generate clinical note automatically after transcription

Controls whether an AI clinical note is automatically generated using the user's selected default template when finishing a recording.


Continue Reading

Click through the articles below to continue reading about PracSuite AI features.

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