If you have a Tyro EFTPOS terminal integrated with PracSuite, you can process an over-the-phone payment via the integration by following the steps below:
Initiate the Tyro EFTPOS card payment from the invoice screen in PracSuite as usual
The transaction amount will be displayed on the Tyro EFTPOS terminal. On the terminal, press the Menu button
This will display the MOTO option on screen, so press MOTO.
Back in PracSuite, select the 'Allow MOTO' option displayed on screen
On the Tyro terminal, enter the transaction amount.
Select Telephone Order. Telephone Order requires the card number, expiry date, and CVV.
Follow the prompts to enter the required details and press OK
The transaction will complete as normal in PracSuite