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Taking an over the phone payment using Tyro EFTPOS

Updated yesterday

If you have a Tyro EFTPOS terminal integrated with PracSuite, you can process an over-the-phone payment via the integration by following the steps below:

  1. Initiate the Tyro EFTPOS card payment from the invoice screen in PracSuite as usual

  2. The transaction amount will be displayed on the Tyro EFTPOS terminal. On the terminal, press the Menu button

  3. This will display the MOTO option on screen, so press MOTO.

  4. Back in PracSuite, select the 'Allow MOTO' option displayed on screen

  5. On the Tyro terminal, enter the transaction amount.

  6. Select Telephone Order. Telephone Order requires the card number, expiry date, and CVV.

  7. Follow the prompts to enter the required details and press OK

  8. The transaction will complete as normal in PracSuite

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