Below are tips for PracSuite users invoicing under the Support at Home program.
Setting Up Item Codes For Support at Home
Item codes in PracSuite can have a maximum of 7 characters. Some Support at Home item codes are longer than this. In those cases, you will need to:
Use the Item Code field to store a code that is used by staff to identify the Support at Home item in PracSuite
In the Description field, enter the full item code and description required by Support at Home
In the Print Code As field, enter a generic item, such as SUP or SAH, that will be printed instead of the internal item created in step 1.
Hourly Billing
Hourly Billing is designed for practices that invoice at an hourly rate. When invoicing via the Appointment Book, Hourly Billing will set the quantity field for the item code based on the appointment duration. For example, a quantity of 1 = 60 minutes, 0.5 = 30 minutes etc.
Including Patient Addresses on Third-Party Invoices
To include patient addresses on third-party invoices for Support at Home, go to the payer's file.
Select the Accounts tab on the left.
In the Print On Accounts section, enable Patient Address.
Addressing Invoices to Multiple Email Addresses
If a third-party payer requests that invoices be emailed to multiple email addresses, you can add multiple emails separated by a comma.
