PracSuite includes tools for National Disability Insurance Scheme (NDIS) participant management and invoicing.

PracSuite includes an 'NDIS rounding logic' option to better handle item quantities and fees when invoicing under the NDIS, where fees are typically rounded down. It ensures smoother interactions with plan managers and the NDIA, reducing rounding issues and minimising rejections for invoices and bulk uploads.

The NDIS Participant ID field can be found in the Health Fund & Benefits section on the main tab of the patient file.

The option to include a participant ID on an invoice is found within the Accounts tab of the patient file. You can enable this at a global level on default accounts and on individual third-party payers.

Follow standard private patient billing processes to invoice self managed patients.

Invoicing to plan managers is consistent with regular third-party invoicing workflows. Click here to learn more about configuring patient accounts for third-party invoicing.

Further information about the NDIS integration for agency-managed patients can be found in the articles below.

We also have a webinar that talks about using this integration:

Treatment plans allow you to track NDIS budgets per patient. Multiple treatment plans can be enabled per account to track funding for different professions.

Hourly Billing is designed for practices that invoice at an hourly rate, such as with the NDIS. When invoicing via the Appointment Book, Hourly Billing will set the quantity field for the item code based on the appointment duration. For example, a quantity of 1 = 60 minutes, 0.5 = 30 minutes etc.

The Automatic Invoicing feature streamlines the billing process by automatically generating invoices for appointments at a specified time after the appointment ends.

This feature is designed for third-party billing workflows where payment is not required on the day. Payments are not processed when using this feature. This tool is particularly useful for practices that prefer to accumulate invoices over a set billing cycle—be it weekly, fortnightly, or monthly—and then issue these invoices in bulk at the end of the cycle.

Forms allow you to create fully customisable patient forms (e.g. new patient forms) that can be automatically sent to patients in Appointment Confirmations and Reminders. Patients can complete forms on their own device or on a tablet provided in the practice. Once completed, a patient's form responses are seamlessly updated on their patient file.

The Forms features are ideal for preparing intake forms and service agreements, and include tools such as budget calculators and the option to edit forms before sending them.