PracSuite has two separate payment types that are managed independently of each other: your monthly subscription direct debit, and the credit card used for SMS credit purchases. This article explains how to update each.

Your monthly PracSuite subscription fee is managed by the Smartsoft accounts team and cannot be updated directly within PracSuite.

To update the bank account or payment details used for your monthly subscription direct debit, contact the accounts team:

SMS credits are purchased separately from your monthly subscription and are charged to a credit card kept on file within PracSuite.

To update this card, go to Settings > PracSuite Account > SMS, select Edit, then update the card details. Make sure to click Save once you're done.

If you are changing ownership of your practice, several other payment and subscription details will also need review: