An overview of PracSuite's pricing structure can be found below:
Setup, Training & Data Migration
New subscribers can purchase guided setup and training with the PracSuite team at $395 inc GST, which includes 3 x 1-hour Zoom sessions. Each session has a different focus, beginning with general setup, then admin training and finally practitioner training.
Rather than purchasing guided setup and training, users also have the choice to read through guides on our knowledge base and to watch prerecorded training videos at no additional cost.
Please click below for further information regarding the migration process:
Monthly Subscription Fee
PracSuite has a monthly fee per practitioner, and all subscriptions include the following:
Access to all features
Prompt telephone and live chat support
Unlimited admin staff
Unlimited devices
Unlimited locations
Regular updates and improvements
Two-way SMS functionality, from 10c per message.
Unlimited emails
Secure cloud hosting and backup
A PracSuite subscription starts at $84, which covers the first practitioner. Additional practitioners are priced according to the total number of practitioners, as outlined in the rate chart below. All prices are in AUD and exclude GST.
Total Practitioners | Additional Full-Time Practitioners | Additional Part-Time* Practitioners |
2 - 4 | $46.00 | $36.00 |
5 - 9 | $44.00 | $34.00 |
10 - 19 | $42.00 | $32.00 |
20 - 39 | $40.00 | $30.00 |
40 - 79 | $38.00 | $28.00 |
80+ | $36.00 | $26.00 |
Pricing as at 1/7/2025.
Subscribers are billed one month in advance based on the previous month’s practitioner activity. Any practitioner files that are active in the billing period will incur charges. Active practitioner files can be found in PracSuite in Settings > Practitioners. Any practitioners added part-way through the month will be charged on a prorated basis at the beginning of the following month.
Part-Time Practitioner Policy
Practitioners will automatically qualify for the part-time rates outlined above if they meet the following criteria for two consecutive months. Part-time discounts will automatically be applied to your monthly subscription invoice.
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A maximum of 16 hours of appointments per week | Based on the total duration of appointments booked with the practitioner. Excludes notes and rule outs. Patients within group appointments are counted individually. |
A maximum of 32 appointments per week | The total number of appointments booked with the practitioner. Excludes notes and rule outs. Patients within group appointments are counted individually. |
A maximum of 32 transactions per week | The total number of items billed for the practitioner. Only a single item is counted per patient each day. |
PracSuite AI
PracSuite AI is an optional add-on priced at $48 ex GST per month per full-time practitioner and $28 ex GST per month per part-time practitioner, in addition to existing PracSuite subscription fees. This add-on includes the following features:
AI clinical notes
AI-generated letters
Voice-to-text clinical transcription
Patient conversation transcription
User-generated AI templates
User-generated AI letter templates
Organisation-wide shared templates
Unlimited individual practitioner sessions
Professional Support
SMS Credit Pricing
PracSuite SMS credits must be purchased in order to send SMS messages from PracSuite. SMS Credits can be purchased in the following bundles:
Bundle Cost (inc GST) | Price Per SMS | Credits Included |
$100 | 16c ex GST | 570 |
$250 | 14c ex GST | 1,625 |
$500 | 12c ex GST | 3,790 |
$1,000 | 10c ex GST | 9,100 |
SMS credits do not expire. Full Terms and Conditions can be found here.
Other Costs to Note
Tyro Health Online is the backbone of the following online claiming and digital payment features in PracSuite:
Medicare Bulk Bill and Patient claiming