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What are the differences between Medicare claiming via Tyro Health Online and Tyro Health EFTPOS?
What are the differences between Medicare claiming via Tyro Health Online and Tyro Health EFTPOS?
Updated over a week ago

PracSuite integrates with both Tyro Health Online and Tyro Health EFTPOS which allow you to submit Medicare claims. There is no reason why you can't use both of these solutions together for the best patient experience. Continue reading below for an overview of some key differences between each of these solutions.

Tyro Health Online

Medicare and DVA claiming via Tyro Health Online is referred to as Online Claiming. The entire process is completed virtually within your web browser and you can submit the following types of claims:

  • Medicare Bulk Bill Claim - No gap charged to the patient, the rebate is paid back to the practice and the corresponding invoice in PracSuite will be automatically paid off. You can report on declined claims directly in PracSuite.

  • Medicare Patient Claim - Full payment is taken upfront and the rebate is paid into the patient's bank account within 1-2 business days.

  • DVA Claim - When the rebate is paid back to the practice, the corresponding invoice in PracSuite will be automatically paid off. You can report on declined claims directly in PracSuite.

Please note that Tyro Health Online charges per claim. Further information regarding Tyro Health Online pricing can be found here.

Tyro Health EFTPOS

Medicare claiming via a physical Tyro terminal is referred to as Easyclaim. DVA claiming is not possible via the Tyro Terminal.

  • Medicare Bulk Bill - No gap charged to the patient, the rebate is paid back to the practice, you must manually pay off the corresponding invoice in PracSuite. No reporting on claim status (approved/declined) is available within PracSuite.

  • Medicare Patient Claim - Full payment is taken upfront and the rebate must be paid back to a savings/debit card on the spot. If the patient doesn't have a savings/debit card, they cannot receive the rebate. In this case, you will generally need to provide the patient with a copy of their receipt for them to claim manually via the Medicare smartphone app.

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