Two-factor authentication (2FA) provides a strong additional layer of security when logging into PracSuite by requiring users to enter a 6-digit code in addition to their email address and password. Two-factor authentication is mandatory for all PracSuite users.

PracSuite users can obtain their two-factor codes from time-based one-time password (TOTP) apps available on smartphones and computers, as well as physical token generators available for purchase.

2FA codes are commonly generated using smartphone apps available across all platforms. Links to popular 2FA apps can be found below:

If you're unable to use a smartphone app to obtain 2FA codes, web-browser extensions are also available:

As an alternative to app-based authenticators that require smartphones or computers, Smartsoft also offers physical token generators for sale.

These physical security tokens are suited to practice environments where 2FA authenticator apps cannot be installed on users' personal devices, or the use of personal devices is not permitted. Due to the physical nature of these tokens, they can be located at a particular workstation to limit access to PracSuite from where the token is located.

PracSuite Security Tokens are available for a once-off fee of $22 + $11 Express Shipping (costs include GST). Click here to purchase PracSuite Security Tokens via our website.