WorkSafe Victoria integration allows physiotherapists using PracSuite to submit claims from the Invoice screen via the Tyro Health Online integration. Once claims are approved by WorkSafe Victoria, invoices in PracSuite will automatically be paid off.
Before submitting WorkSafe Victoria claims via PracSuite, you will need to ensure that this type of claiming has been enabled for all relevant providers within your Tyro Health Online account. Click here for further instructions.
Enabling WorkSafe Victoria Integration
Go to Settings > Integration > Tyro Health Online and ensure that WorkSafe Victoria is enabled for all API keys that require WorkSafe Victoria claiming.
Go to Settings > Billing > Item Codes and ensure that the WorkSafe Victoria Claiming Option is enabled on all relevant Item Codes. Only enter an Override Code if the Item Code field does not already contain the Item Code that needs to be sent to WorkSafe Victoria for this service.
Submitting WorkSafe Victoria Claims
To submit WorkSafe Victoria Claims, the patient account that you're billing against must have a WorkSafe Victoria claim/approval number recorded, which can be added via the Accounts tab of the patient file. These values will be sent to Tyro Health Online when submitting the claim.
Provided the above steps have all been completed, you will see the WorkSafe Victoria Claiming option on the invoice screen.
Note: Before starting the claiming process, we recommend downloading any relevant documents, such as Certificate of Capacity or AHRR forms, that need to be uploaded to WorkSafe Victoria.
If both the Tyro Health Online and Tyro integrations are enabled, this option will be found in the Tyro Health Online claim menu.
You will then be stepped through the Tyro Health Online process of submitting the claim.
Once WorkSafe Victoria has processed the claim, the approved or declined response will automatically be sent to PracSuite. If approved, the invoice in PracSuite will automatically be paid off with a bank transfer payment.
All WorkSafe Victoria claims submitted via the integration will be recorded in the Tyro Health Online tab of the patient file and on the Tyro Health Online report.