When creating user accounts for practitioners, it is important to link the user account to the corresponding practitioner file so that the practitioner can access the following PracSuite features:
To ensure a practitioner is correctly linked to their user account:
2. Select their user account in the list and then select Edit.
3. Scroll down the Database Access section.
Enable the User is a practitioner and select the appropriate practitioner in the drop-down menu.
One user per practitioner file: a practitioner file can only be assigned to one user at a time. If the practitioner file you need is already linked to another user, open that user's profile to check.