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Creating Appointment Types

Updated over 2 weeks ago

Go to Settings > Appointment Book > Appointment Types and select Add to create a new Appointment Type.

Appointment Type Details

Choose the Description, Short Description and Colours that will be displayed in your appointment book, as shown in the preview.

The following settings can also be configured:

Default Resources - You can also select default resources if there is particular equipment that must be available and reserved when booking this appointment type.

Group Appointment - If this is a group appointment i.e. a class, enable the switch accordingly and choose the maximum class size.

Requires Clinical Note - Practitioners will be reminded to create a clinical note for this appointment types.

Telehealth Appointment - Enable this option if you wish to store telehealth join links for this appointment type.

Default Item Code and Duration

In the Default Item Code & Duration section, click Add to specify the following default preferences to apply when booking this appointment type:

  • Profession

  • Fee Category (we recommend creating one entry with this set to all and additional entries for any specific cases)

  • Duration

  • Width (i.e. how many columns to book across when a practitioner has multiple appointment book columns)

Each profession that will be performing this appointment will need to have a Default Item Code & Duration.

Practitioner Overrides

You can also add Practitioner Overrides if an individual practitioner's preferences differ from the defaults for this Appointment Type.

Click Save to finalise your changes.

Deleting/Marking Appointment Types as Inactive

If an appointment type is no longer needed it can be either deleted or marked as inactive. To do this, click on the cog icon at the top of the Appointment Types page and select the appropriate option.
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Note: If the Appointment Type has been used before you won't be able to delete it and will instead be prompted to mark it as inactive.

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