SMS, Email & Letters
Appointment Confirmations, Reminders, Bulk Email & SMS Marketing Communications
39 articles
Overview of Automatic SMS and Email features in PracSuite
Email Address on the 'Suppression List' (i.e. blocked from sending 'via PracSuite')
Why do our PracSuite emails get blocked, or sent to spam?
Enabling Automatic SMS Appointment Reminders
Enabling Automatic Email Appointment Reminders
Enabling Automatic SMS Appointment Confirmations
Enabling Automatic Email Appointment Confirmations
Online Booking Confirmations
Appointment Follow Ups
Including Add to Calendar links in Appointment Reminders
Using the Hold Appointment Reminders Feature
Viewing SMS Replies
How to Send an SMS or Email to Referring Doctors and Organisations in Bulk
Creating Email & SMS Campaigns
How to create a Patient Reactivation Campaign using a bulk SMS broadcast
How to Send an SMS to Patients in Bulk
How to Send an Email to Patients in Bulk
Automatic SMS Marketing Opt-Outs
Automatically Opting-Out of SMS Marketing
Emailing a Letter as a PDF
Understanding How Emails Are Sent Through PracSuite
Dedicated/Fixed SMS Sender Number
Auto-Complete Keyboard Shortcuts
Troubleshooting Appointment Merge Fields
How to export the Messages tab of a Patient file
How to find sent emails and SMS
Creating a unique email address for PracSuite
Secure Messaging
Using an SMS Sender ID in PracSuite
Saving Your Signature in the PDF Editor
Enabling PDF Security
Email & SMS Statuses
Sending Appointment Reminders Early for Public Holidays