PracSuite

Overview of Automatic SMS and Email features in PracSuite

Email Address on the 'Suppression List' (i.e. blocked from sending 'via PracSuite')

Appointment Confirmations, Reminders, Bulk Email & SMS Marketing Communications

SMS, Email & Letters

Enabling Automatic SMS Appointment Reminders

Enabling Automatic Email Reminders

Automatic Appointment Confirmations

Online Booking Confirmations

Automatically send an email or SMS after an appointment

Appointment Follow Ups

Including Add to Calendar links in Appointment Reminders

Using the Hold Appointment Reminders Feature

Viewing SMS Replies

Appointment Confirmations, Reminders and Follow Ups

Creating SMS Templates

Creating Email Templates

Creating Letter Templates

Common Letter Templates

PDF Templates

Creating an Advanced Email Template

Templates

How to Send an SMS or Email to Referring Doctors and Organisations in Bulk

Creating Email & SMS Campaigns

Using the Active/Inactive Client report to re-engage with inactive patients

How to create a Patient Reactivation Campaign using a bulk SMS broadcast

How to Send an SMS to Patients in Bulk

Sending a once off email campaign to patients

How to Send an Email to Patients in Bulk

Automatic SMS Marketing Opt-Outs

Automatically Opting-Out of SMS Marketing

Marketing

Emailing a Letter as a PDF

Understanding How Emails Are Sent Through PracSuite

Sending SMS from PracSuite with the same phone number

Dedicated/Fixed SMS Sender Number

Auto-Complete Keyboard Shortcuts

Troubleshooting Appointment Merge Fields

How to export the Messages tab of a Patient file

How to find sent emails and SMS

Creating a unique email address for PracSuite

Secure Messaging

Using an SMS Sender ID in PracSuite

Saving Your Signature in the PDF Editor

Enabling PDF Security

Email & SMS Statuses

Other

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